ADT® Authorized Dealer Serving Wichita & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service modernizes the tradition of providing a neighbor your house key. It eliminates the necessity of actual keys or passcodes and permits you to oversee who can access your Wichita home and for how long. Learn more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to water your plants, get your mail, or take your dog out when you leave town. In the past, you would just provide them a key to your house. You now have a better option. Thanks to the innovative ADT Trusted Neighbor Feature, you no longer have to be concerned about doors left unlocked or lost keys. 

All you need is an ADT security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how to set it up: 

  1. You assign access to a trusted person, like a neighbor or family member, via the ADT+ app.
  2. Next, you configure permissions. You can give neighbors timed access, permitting them to enter and depart during a particular timeframe, or event-based access. To illustrate, if a delivery arrives, the system can unfasten the door to allow your neighbor to move it indoors once it validates them.
  3. Once you’ve configured access, your Google Nest Doorbell employs familiar face detection to confirm your neighbor as they proceed toward the door.
  4. Your ADT home security will disarm and unlock the door when the individual is verified as a permitted guest.
  5. You receive real-time updates as your friend, neighbor, or family member enters and departs. The app also provides a complete log. 
  6. Once the trusted neighbor exits, your smart door lock automatically secures to shield your home.

You are able to grant access for any individual you want, such as a pet sitter, a service technician, or a companion who shows up when you’re out. This feature is also helpful during urgent events, particularly when you’re off site. For instance, if a water sensor goes off, your system can authorize event-driven access so someone can shut off the water supply. Setting permissions is simple with the user-friendly app. 

Make Your Wichita Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Wichita home smarter and more secure. This service isn’t just for neighbors and guests, as you’ll appreciate the face recognition and auto-unlock functionality when you’re wrangling children or carrying in bags of groceries. Once you're inside, the door automatically fastens behind you.

Request Your ADT Home Security System In Wichita With Advanced Tools

Enjoy features like ADT Trusted Neighbor and smart surveillance with a full-featured home security system in Wichita from Secure24 Alarm Systems. A nationally known ADT dealer, we’re excited to provide the latest advancements from the leader in home security. Call (316) 215-9179 today to design your package. Our skilled team can answer whatever questions you have about the ADT+ app, Google Nest cameras, and how to get everything working together.